Resolve QuickBooks Error 6138, 105 [A Company File Issue]

QuickBooks is a well-known application for being user-friendly, well-structured, and appropriate for businesses of all sizes, according to those who have used it. Despite its extensive capabilities, QuickBooks occasionally experiences interface issues that users must resolve on their own. This article discusses the reasons and What can be the reason for QuickBooks error 6138 105.

A brief review of QuickBooks Error 6138,105

QuickBooks Error 6138 105 can occur when a user attempts to access their company data file, and it is part of the 6000 series of errors in QuickBooks. One potential cause of this error is an issue with the hosting settings. If the computer hosting the company data file is not the server, this issue may arise, and the user can encounter an abrupt error message and lose access to their file.

Causes of QuickBooks Error 6138,105

If a device other than the server hosts the company data file

Using a computer other than the server to store the data file.

A corrupt QuickBooks file.

Utilizing a previous version of the QuickBooks software.

It can be impossible to download a QuickBooks update if your internet connection is inconsistent.

If the system firewall is not properly set up.

Malware and viruses can cause bugs in the program.

Methods to Troubleshoot QuickBooks Error 6138,105

Checkout these quick methods to rectify the QuickBooks error message 6138:

Method 1: Configure the manual settings

Steps to do on Server Computer:

First, on the server computer, launch QuickBooks Desktop.

Click on the File tab, then navigate to the Utilities option.

If the menu displays “Host Multi-User Access,” select this option to proceed.

If “Stop Hosting Multi-User Access” appears, do not select it and move to the next step.

Steps to follow on the workstations

Open QuickBooks Desktop and select the File menu button.

Scroll down to the Utilities option and check for the available options.

If the “Host Multi-User Access” option is visible, do not select it and move on to the next workstation.

On the other hand, if the option to “Stop Hosting Multi-User Access” is present in the menu, select it to stop hosting the company file on that workstation.

Method 2: Run QuickBooks File Doctor

Visit Intuit's official website to locate the latest version of the QuickBooks Tool Hub.

Proceed to download the executable file and save it in a readily accessible location, such as your desktop.

Double-click on the downloaded file and agree to the Terms and Conditions to initiate the installation process.

Once installed successfully, launch the tool on your screen.

Click on the Company File Issues button and select the Run QuickBooks File Doctor option.

Browse and Search for your data file and click on Check your File, then hit the Continue button to start the scan.

You may be required to enter your administrative credentials to authorize the action.

Click on Next and wait for the scan to complete. The amount of time it takes to finish will vary based on the size of your file.

After the scan, reopen QBDT and your company file to confirm that the issue has been resolved.

Method 3: Change the names of QuickBooks Files

Begin by opening the Start menu by clicking on the Windows icon.

Go to the search panel and type in File Explorer, then select the option that appears.

Then, go to the folder where your QuickBooks files are stored.

Locate the Network Data file (company_file.qbw.nd) and the Transaction Log file (company_file.qbw.tlg)

Right-click on one of the files and select the Rename option.

Add the extension .old at the end of the name and press Enter.

Repeat the procedure for the other file as well so that their names become (company_file.qbw.nd.old) and (company_file.qbw.tlg.old).

Close the window and launch QuickBooks Desktop.

Sign into your company data file with the appropriate details and allow the program to create new, error-free versions of both files.

Summing Up!

The provided guide outlines a detailed process to resolve QuickBooks Error Code 6138 105. By following the instructions mentioned, one should be able to fix the issue without any difficulty. However, if the error persists, it is recommended to contact a QuickBooks error support professional at 1-800-615-2347 for further assistance.

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