How to Resolve QuickBooks Error 15103 - Step by Step Guide
Payroll error 15103 usually occurs during the update process of QuickBooks or payroll function. The error message indicates a damaged or corrupted update program that needs to be fixed promptly. Apart from the damaged file, there could be other reasons for the error. The article offers comprehensive information on the error code and effective solutions to resolve it.
A brief review of QuickBooks Error 15103
Troubleshoot QuickBooks Error 15103 (Payroll Update Error) occurs when a user tries to update the software or payroll function. One of the possible reasons for this error is an incorrect configuration. The error hinders the user from accessing the latest features that come with the update and makes downloading, updating, installing, or uninstalling difficult. Additionally, the error occurs in multi-user mode, preventing access to the company file. The error message appears in two forms: "Unable to open the update program" and "Update program is damaged."
What Causes QuickBooks Payroll Error 15103?
The following are the causes behind to QuickBooks payroll error code 15103:
Reconfiguration is needed as Microsoft Internet Explorer has been improperly set up.
QuickBooks cannot verify the digital signature of a file.
Either QuickBooks is not installed correctly, or its installation files are corrupted.
Error 15103 may arise due to Windows registry problems.
Virus or malware can infect QuickBooks, causing the error.
Essential Windows files are damaged or corrupted.
The outdated Windows operating system may not be compatible with the current QuickBooks version.
DIY Methods to Rectify QuickBooks Payroll Error 15103
Following are the DIY methods to troubleshoot the QuickBooks payroll error message 15103:
Method 1: Running the QuickBooks Reboot.bat file as a Windows administrator
First, locate the QB icon and right-click on it to open the Properties menu. From there, choose the "Open File Location" option.
In the file location folder, type "reboot" or "reboot.bat" in the search box.
Once you locate the reboot.bat file, right-click on it and select the "Run as Administrator" option.
If prompted, click "Yes" to confirm that you want to run the file with administrative privileges.
After the file has finished running, restart your computer and then try opening QuickBooks again to check if the error code has been resolved.
Method 2: Update QuickBooks to the latest version
Start by navigating to the C drive on your computer, then open the Program Data menu and select the QuickBooks Folder.
Within the QuickBooks Folder, access its components.
Next, open QuickBooks Desktop and go to the Help menu, then select "Update QuickBooks Desktop."
From the "Update Now" tab, click on "Reset Update" and then select the "Get Updates" option.
Wait for the downloads to complete.
Once the downloads are finished, restart QuickBooks and select "Install Now" to install the updates you just downloaded.
This should resolve the error and allow you to continue using QuickBooks without any issues.
Method 3: Use the QuickBooks Tool Hub utility
Start by downloading the QuickBooksToolHub.exe file and follow the installation instructions.
Once installed, open the QuickBooks Tool Hub and go to the "Program Problems" tab.
From there, select the "Quick Fix my Program" tool to run a repair on your QuickBooks application.
Check if the error code has been resolved. If not, go to the "Company File Issues" tab.
Select the "QuickBooks File Doctor" utility and browse your company file.
Choose the "Check your File and Network" option to repair any file and network issues.
Click "Continue" and provide your admin password to complete the repair process.
Once the repair is finished, check if the ongoing error has been resolved.
Wind Up!
QuickBooks payroll error 15103 is one such error that can be easily resolved by following the solutions provided above. If the error code still persists after trying these solutions, you may need more advanced troubleshooting. You can contact our QuickBooks error support team of experts by calling at 1-800-615-2347 for assistance in resolving the issue.